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Contact Us

WE ARE LOCATED AT 25/53 VERNON TERRACE, TENERIFFE, BRISBANE.

Book in by contacting us via your preferred method, or click here to book online instantly.

At the salon we accept Eftpos, Amex and Afterpay.

Appointments can be made online, where a 25% deposit will be required to secure your booking.

This is redeemable on the date of your appointment.

If you make your appointment via phone/email or through instagram, you will be requested to pay a deposit (reflective of a percentage of the appointment value) to secure your appointment, which is again redeemable at your appointment.  

If you cancel or are a no show within 24 hours of your appointment , you will forgo your deposit and be required to pay a cancellation fee at your next appointment.

Please note, this is not applicable to COVID-19 and genuine health or family issues.

All details are available online at our website and detailed in your confirmation reminder.

Phone (07) 3358 3778

Email hello@level10thestudio.com

SMS 0409 073 298

Terms and Conditions

Cancellation policy:

For ALL bookings there is a 25% deposit of the total service, which will be allocated to your service on the day

if you make an appointment you are agreeing to the following:

Confirmation Messages:

  • You will receive a confirmation text 3 days prior to your appointment, that you must reply to.

  • If you do not respond within 24 hours your booking will be deemed NO SHOW and removed.

Fees:

  • Attempting to cancel an appointment with less than 24 hours notice will forfeit your deposit, and you will need to pay a cancellation fee at your next appointment.

PROMOTIONS (including discount codes, beauty rewards points and vouchers eg):

Only one promotion can be applied per visit.  If it is stipulated that the promotion can only be used at your next appointment, there is no exceptions. Promotions can not be traded for money, or swapped between clients. We have the right to refuse use of any promotion if the terms and conditions outlined are not followed. 


Thank you for your understanding! We can't wait to see you in the salon.
The Level 10 Team x